dbbaji Privacy Policy
Find the complete details on how your personal information is collected, stored, and protected.
1. Introduction
dbbaji ("we", "us", or "platform") is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how dbbaji collects, stores, uses, and protects your personal information.
By using our website dbbaji.cam you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform and contact our support team.
2. What Information We Collect
We may collect the following types of information when you register an account and use our services at dbbaji:
2.1 Identity Information
- Your full name and date of birth
- National ID (NID) or passport number (for identity verification)
- Email address and mobile number
- Home address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal transaction history
- Account balance and betting activity details
2.3 Technical Information
- IP address and device type
- Browser type and operating system version
- Website usage duration and activity logs
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
- Messages sent via live chat and email, and the content of support tickets
- Information about participation in competitions or promotional activities
3. How We Use Your Information
The information collected is used for the following lawful purposes:
Information is used to create accounts, verify logins, process deposits and withdrawals, and keep gaming services running.
Information is used to carry out the KYC process to confirm each user's age and identity.
To analyze user experience and improve the quality and performance of our services.
To inform you about bonus offers, new games, and special promotional activities (subject to your consent).
To detect and prevent unauthorized access, money laundering, and other fraudulent activities.
To comply with applicable laws and regulations and to respond to lawful requests from regulatory authorities.
4. Cookies Policy
The dbbaji website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or device. They help our website operate more effectively and improve your user experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Keeping login sessions active, ensuring security | Until the session ends |
| Functional Cookies | Remembering your preferences (language, settings) | 30 days |
| Analytics Cookies | Analyzing website traffic and user behavior | 90 days |
| Marketing Cookies | Displaying relevant promotional content | 1 year |
You can disable cookies from your browser settings. However, please note that disabling certain cookies may limit specific functionality of the website.
5. Sharing Information with Third Parties
dbbaji never sells or rents your personal information. However, we may share information with third parties in certain circumstances:
5.1 Payment Providers
Necessary financial information may be shared with payment service providers such as bKash, Nagad, Rocket, and Upay for transaction processing. These providers follow their own privacy policies.
5.2 Technology Partners
Only the information necessary to provide services is shared with game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and other technology partners.
5.3 Legal Requirements
Information may be disclosed based on court orders, legal proceedings, or lawful requests from government regulatory authorities.
6. Data Security Measures
dbbaji applies industry-standard technical and organizational measures to ensure the security of your information:
All data transfers on our platform are protected by TLS/SSL encryption technology.
Your password is never stored directly — only a strong cryptographic hash is stored.
Only authorized staff can access necessary information — role-based permission controls apply.
Our servers operate in secure data centers and undergo regular security audits.
A round-the-clock security monitoring system detects and prevents unauthorized activity.
Regular encrypted backups of important data are maintained — to keep the risk of data loss to a minimum.
7. Data Retention Period
dbbaji retains your information only for as long as necessary. The following policy applies:
- Active account data: All information is retained while the account remains active.
- Closed account data: Even after an account is closed, financial and identity information may be retained for a specified period to meet legal and regulatory obligations.
- Log data: Technical logs and session information are generally deleted automatically after a set period.
- Marketing data: Marketing-related information is removed if you withdraw consent or close your account.
8. Your Rights
As a user of dbbaji, you have the following rights:
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request correction of incomplete or inaccurate information.
You have the right to request deletion of your personal information in certain circumstances.
You have the right to request that the processing of your information be limited or stopped in certain cases.
You have the right to withdraw consent for marketing communications or optional data processing at any time.
You have the right to request that the information stored about you be provided in a commonly readable format.
9. Children's Privacy
dbbaji provides services only to those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is mandatory at registration. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.
10. Policy Changes
dbbaji may update this Privacy Policy from time to time. For any significant changes:
- Notice will be sent to your registered email address in advance.
- The "Last Updated" date on this page will be clearly changed.
- For significant changes, your renewed consent may be required.
Continuing to use the platform after changes indicates your acceptance of the new policy. Contact us to obtain a copy of a previous policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us in the following ways:
Our support team is ready to assist you in Bengali via live chat 24/7.
For any privacy-related requests or complaints, write to us at: [email protected]
We try to respond to your privacy-related requests as quickly as possible. Your satisfaction and trust are our highest priority.
For more information, please also read our Terms & Conditions and Responsible Gaming pages.